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Terms and conditions



  • Conditions valid until December 31, 2021, except for changes and modifications, notified through our website.
    Rates expressed in Peruvian Soles (PEN – S /) unless otherwise indicated. Rates in US Dollars (USD – $), subject to the internal exchange rate in force on the day the settlement of our services is sent.
  • All Chinchero Boutique reservations are prepaid. We request a 30% deposit to confirm reservations and the remaining balance will be paid when you arrive at the hotel or before when you start your tour
    IGV is NOT applied on these rates because the establishment is exempt.
  • Our accommodation rates and programs are the same for nationals and foreign residents or NON-residents.
  • Our reservation and cancellation policies distinguish between dates of Season (H S) and Low Season (L S) (*) – HS all holidays of the year and Festivities.
  • Check In, Check Out and Day Use (*)
  • Check In: ​​11:00 Check Out: 10:00(*) Unless, at the time of booking, another time is indicated in writing.
  • The price of the Day Use rate (Early Check In or Late Cheack out) is 50% of the room price, all coordinated with companies.
  • In the event that the guest does not vacate their room at the established Check Out time, the Late Check Out or Day use rate will be automatically charged.
  • In the event that you vacate after 6:00 p.m., the full rate will be charged. However, the property reserves the right to remove the guest’s personal belongings from the room once the Check Out time has expired. Subject to availability.
  • Children from 5 years old pay as an adult.
  • Children under 5 years old do not pay, they do not have the right to a seat or food.
  • Children from 0 to 4 years and 11 months sharing a room with their parents are free of payment (Prove the age of the children with identity document).


Reservation requests will be addressed in writing through the following contacts:

Cell: 941467451/974316299

Reservation requests must include the following information:

Full name of the guest and nationality.

DNI, immigration card or passport.

Type of room you request

Arrival and departure dates.

Origin, flight number and time of arrival and departure of the passenger, or name of the bus company including place of origin and times, when applicable.

RUC number and address in case of requesting Invoice.


Deposit: BCP account payable to: Chinchero boutique.


In the event of canceling a reservation (Hotel Only), the following return policy applies, taking as the reference period the start date of the program or accommodation reserved.

80% refund,40% refund, No refund
Low Season More than 10 days,From 7 to 15 days, No show / From 1 to 6 days
Individual More than 20 days, From 16 to 30 days, No show / 15 days
Groups (*) More than 20 days,From 21 to 40 days, No show / 30 days.

For Hotel + Tours or Hotel + Tours packages, modification is only accepted 15 days in advance, only once per reservation. Returns are not allowed.

The term to proceed with the return is 15 days, counting from the date of request for modification.

A canceled or modified reservation will only be considered as long as it receives written consent from our reservation center, otherwise it is not valid.

Any request for modification on the reservation date must be made during the current year.


The company is not responsible for cancellations or delays caused by weather conditions, strikes or social conflicts, rescheduling or cancellation made by the airline or transport company and / or personal reasons of the passengers, applying in all these cases the provisions of our cancellation policy.

For pax with specific food requirements, the agency must inform at least 15 days in advance about them. Our company reserves the right to inform if it is in a position to meet these requirements and if they entail an additional cost.
Our company takes all precautions to guarantee the safety of our clients, but is not responsible for damages or injuries that may be caused by activities carried out during the tours.

Users of our services must assume all risks inherent in adventure activities and cultural tours and rural areas.
Customers must make a commitment to conduct themselves with due diligence. For all the above, our company and employees disclaim any responsibility for damages, injuries and / or damages that may be caused during the activities carried out on their tours.

The breakfast service is free for the guest, it is from 6:00 to 9:00 a.m., after that time and the guest wants to take the service, it will be charged to their account.
The cleaning of the rooms is done between 07:00 am until 12:00 pm, so we guarantee a clean and comfortable room; but if the guest does not want the cleaning service, notify reception.

For group reservations every 15 People), the rule of 1 released applies, sharing the matrimonial, double.


It is an essential requirement to occupy the room to have previously registered in the guest registry book by presenting your documents.
Please leave the room door tightly closed and give the key to reception each time you leave the hotel.

Chinchero Boutique Hotel, is not responsible for the loss of money, jewelry or other valuables that the guest leaves in the room.
For your safety, the hotel has a security custody service at reception.

Before leaving the hotel, you will wait a moment for your room to be searched.
We recommend to avoid waiting and delays, cancel the accounts well in advance.
It is not allowed to wash or iron in the rooms.

Animals are not allowed inside the hotel facilities.
Please take precautions not to leave the tap open; and disconnect electrical appliances.
The entry of minors is prohibited without any document that proves their income according to law.




Chinchero boutique hotel is located 28 kilometers from the City of Cuzco, in the province of Urubamba, Department of Cuzco, and before reaching the Sacred Valley of the Incas ( the Urubamba River) known as the land of rainbow, It is currently a tourist attraction for its typical, traditional and authentic market every Sunday, that in its origin was dominated by the exchange of products among the inhabitants of the area, the colonial church of the seventeenth century and its textile art of the Inca era that is teaching us step by step the unique experience of this place, most important its ceremonial center and archaeological site of the same name.



We design customized, once-in-a-lifetime trips for people who appreciate the beauty of life in all its forms. Sometimes, that turns life's simplest pleasures into something exceptional: seeing the smile on your loved ones' faces when they see a baby llama for the first time, falling asleep in the symphony of the rainforest or taking the first bite of the freshest ceviche or our delicious guinea pig you've ever tasted...

  • Booking with us is easy - we guarantee a quick response - the reservation staff speaks English.
  • We only require a minimum of 2 travelers to start a group: you choose your departure date!
  • We offer many different types of treks to numerous destinations and can customize anything!
  • Superior safety standards
  • Excellent clean camping equipment
  • Private tents for the exclusive use of our clients.
  • We are committed to local social projects and to improving the living conditions of children in our communities.
  • 100% locally owned Peruvian tour operator.


☺Das übergroße Bett und der freundliche Empfang.
Hotel familiar com ótimo atendimento
Das Personal war sehr warmherzig und vor allem professionell. Und die Unterkunft wunderschön! ☺Alles war super! Das Personal war sehr freundlich und warmherzig. Sie waren immer aufmerksam darauf, was wir brauchten. Sie gaben uns Empfehlungen verschiedener Art und waren immer gut erreichbar. Die Kommunikation lief perfekt. Wir sind sehr zufrieden darüber, dass wir da bleiben durften. ☹Alles war super. Wir haben keine Beschwerden.
Nos encantó el hotel y conocer a Edgar y a su familia. ☺Nos encantó nuestra estancia en este hotel y conocer a Edgar y a su familia. Llegamos un poco tarde y cansados y allí nos estaba esperando Edgar, con una muy buena acogida. Al preguntarle por sitios donde cenar y decirle que estábamos cansados y queríamos algo fácil y cercano, Edgar se ofreció a ir él mismo a conseguirnos la cena. Así pues, 15min más tarde, nos entregó nuestra cena en la habitación, lo que nos pareció un detalle enorme. La habitación era muy amplia y la cama comodísima! Justo lo que necesitábamos! Recomiendo 100%, volvería a repetir!
Excellent ! ☺Personnel tres sympa. Grande chambre et spacieuse, bien équipée. Excellent petit déjeuner.
Cómodo y limpio ☺Es limpio y cálido, la familia está emprendiendo y también están dando servicios de tour ☹Pagar en efectivo, ya que no aceptan tarjetas
☺Wir hatten einen schönen Aufenthalt im Chinchero. Das Personal (die Eigentümerin mit ihrem Sohn) war extrem freundlich und das Frühstück war richtig toll und für peruanische Verhältnisse sehr reichhaltig.
Limpieza, amplitud y amabilidad ☺Edgar se mostraba disponible en todo momento, nos dió información muy precisa y fué muy agradable charlar con él. El alojamiento de 10, muy limpio, muy cuidado y el desayuno riquísimo !
Familjärt och fräscht ☺Varmt och familjärt mottagande! Stor varm säng med tillgång till extra filtar och en ren och fräsch toalett. Fint med en trädgård i anslutning till hotellet och att välkomnas in av en familj.


Can’t recommend enough This is my second time traveling Peru with Edgar. His hotel is super clean and very nice. Him and his family took care of anything I needed. They all treated me like family while I was there. Chinchero is a beautiful place with many things to do. I look forward to coming back a third time. Edgar is also a very knowledgeable tour guide and I’d recommend him to anyone if they were spending time in Peru.
Wil Co
Warm environment with hospitality. The Chinchero Boutique Hotel is excellent. Staff Edgar and his family create warm atmosphere with hospitality to feel at home. Hotel and rooms are almost new ( 2020-2022 ), clean and well designed. We recommend this hotel with high score. Edgar, thanks for hospitality.
Neal N
A knowlege filled tour We initially booked a full day tour of Machu Picchu with Edgar, but days before we arrived the site was closed indefinitely.We opted, in lieu of a refund, to go on a tour to several alternate historical sites.Edgar showed himself to be profoundly knowledgeable of Incan culture, and was able to offer contemporary insight into all of the places we visited.
Danna Idarraga
Tours con Edgar Si viajan a Cusco recomiendo totalmente contacten a Edgar, desde un principio nos guío y aconsejo en los planes para nuestra estadía, siendo siempre muy servicial y extremadamente amable y respetuoso. Nos enseñó demasiado sobre la cultura e historia de cada lugar que visitamos, Edgar es una persona con mucho conocimiento y gran experiencia en su trabajo, nos ofreció transporte y acompañamiento privado por un muy buen precio. Sobrepaso nuestras expectativas, estamos muy agradecidos con el y si en un futuro volvemos a viajar lo contactaríamos de nuevo sin dudarlo.
Nikki H
Sanctuary in Cusco Highly recommend the Chinchero Boutique Hotel! Edgar and his family have created a safe, clean and awesomely comfortable space in this quickly growing little town. Their conscientiousness and kindness makes you feel heard and considered which is so nice in this day and age. My bed was respite! Sooooo comfortable. If Chinchero is on your list, this hotel and its sweet owners will hold you in comfort & sweetness. Will definitely be staying there again!
Tom and Renee Lanier
Trip of a lifetime Me and my wife have travelled all over the world and the wonderful trip to Cusco was the best. Edgar was one of the reasons for that. He is a wonderful tour guide who makes sure every concern you may have is taken care of. The daily tours he gave us provided a deeply personal journey into the beautiful Andean culture and heritage. Truly magical! Though we did not stay at the hotel in Chinchero we did stop by and met his wife. The hotel is new and inviting. We have plans to travel and stay there in June of 2023.Highly recommended for the real Andean culture experience.Tom LanierNew York, N.Y.
Huésped Excelente servicio y atención muy cálida Muy cerca está un maravilloso centro arqueológico Las habitaciones son muy cómodas El desayuno muy rico Disfrute mucho de nuestra estancia Gracias Gracias !!!!
Vandana K
Cozy, welcoming family-owned business My mother and I stayed at Chinchero Boutique Hotel with our two neighbors as part of a package with Inkayni Tours. We could not have asked for a better place to stay in this lovely little town! Edgar and his wife, Carolina, were warm and welcoming from the beginning, giving us all hugs as we entered. Carolina even made us an amazing quinoa and vegetable soup (hands down the best meal I had in Peru) for dinner for a small fee (15 sols per person). Edgar, who is a tour guide in addition to being the owner of the hotel, had to leave early the morning after we arrived, but he graciously spent what little time he had with us sharing everything he knew about the town and the Andean culture, as well as personal stories about growing up in the mountains. The rooms themselves were very nice — there were some minor imperfections (e.g. the water in the shower took a while to become warm), but I appreciated that Edgar was aware of them and informed us about how to deal with them before we were assigned our rooms. It’s a shame we only got to stay here for one night, as I would have loved to spend more time with this very sweet family.
Emily M
The Chinchero boutique hotel makes you feel like family. Edgar and his family were so sweet and welcoming. It does get chilly at night in chinchero so bring warm clothing or be sure to speak up and ask for an extra blanket or have him turn on the heater in the main dining area. There are also small heaters in the rooms. We spent the evening sipping wine and playing card games in the dining area. Edgar who speaks English well, explained alot about their culture and the importance of community and family. This shines through in his business as well. I wished we could stay longer.
Heimo S
Outstanding Hotel in Chinchero Extremely nice hosts, beautiful rooms, delicious breakfast, quiet surroundings and near to town center. We can highly recommend the hotel for its charm and the lovely family who is owning the place. Also near to the local lake!